Privacy Policy

General Information

Your privacy is important to us.
By using our services, you are entrusting us with your information. We recognize this responsibility and strive to protect this information.

• This Privacy Policy contains information about the collection, use, storage, processing, and protection of the personal data of users and visitors to the website www.ludmilafaria.com.br. It aims to demonstrate absolute transparency on this matter and clarify to all interested parties the types of data collected, the reasons for collection, and how users can manage their personal information.
• This document was prepared in accordance with the General Data Protection Law (Law 13,709/2018), the Internet Civil Rights Framework (Law 12,695/14), and the EU General Data Protection Regulation No. 279/2016. Furthermore, this document may be updated due to regulatory updates, so we recommend that you consult this section periodically.

How do we collect user and visitor personal data?

It's important to us that you have control over your information and know how to manage your privacy. User and visitor personal data is collected as follows:

• When users access the contact form to request quotes, they provide us with personal information including their name, email address, and contact phone number. We also collect the content the user creates when accessing the form, in this case, a brief explanation of the situation that led to the need to use our services.
• When a user or visitor accesses the website www.ludmilafaria.com.br, the company collects interaction and access information to ensure a better user and visitor experience. This data may include keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL from which the user or visitor originated, the browser they use, and their IP addresses, among other information that may be stored and retained.

For what purpose do we use user and visitor personal data?

The user and visitor personal data collected and stored by the website www.ludmilafaria.com.br is intended for:

• Preparation of personalized quotes: to allow specialists to understand the problems faced by the user so that they can analyze the case and develop effective solution proposals.
• User and visitor well-being: to improve the product and/or service offered, facilitate, streamline, and fulfill the commitments established between the user and the company, improve the user experience, and provide specific features based on the user's basic characteristics.
• Platform improvements: to understand how the user uses the website's services to assist in business and technical development.
• Advertising: to present personalized advertisements to the user based on the data provided.
• Commercial: the data will be used to personalize the content offered and provide support for improving the quality and functionality of the services offered.
• User profile prediction: automated processing of personal data to evaluate platform usage. Contract data: to provide legal certainty for the parties and facilitate the conclusion of the transaction.
• The processing of personal data for purposes not covered by this Privacy Policy will only occur upon prior notice to the user, so that the rights and obligations set forth herein remain applicable.

How long is personal data stored?

• The platform stores user and visitor personal data for the period necessary to provide the service or fulfill the purposes set forth in this document, as provided for in Article 15, Section I, of the General Data Protection Law (Law 13,709/2018).
• Data may be removed or anonymized at the user's request, except in cases where the law provides for other processing.
• Furthermore, according to Article 16 of the LGPD, users' personal data may be retained after the processing has ended, in the following cases:
  • I - compliance with a legal or regulatory obligation by the controller;
  • II - study by a research organization, ensuring, whenever possible, the anonymization of personal data;
  • III - transfer to a third party, provided that the data processing requirements set forth in the Law are met; or
  • IV - exclusive use by the controller, with third-party access prohibited, and provided the data is anonymized.

Security of Stored Personal Data

• The platform is committed to implementing appropriate technical and organizational measures to protect personal data from unauthorized access and from destruction, loss, alteration, communication, or dissemination of such data.
• When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
• The website is committed to notifying users in the event of any breach of security of their personal data.

Data Sharing

We do not share personally identifiable information publicly or with third parties, except when required by law.
Our website may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our privacy and personal information practices. If you have any questions about how we handle user data and personal information, please contact us.

Cookies or Navigation Data

Cookies are text files sent by the platform to the user's or visitor's computer and stored there, containing information related to website navigation. This information is related to access data, such as location and time of access, and is stored by the user's or visitor's browser so that the platform server can read it and subsequently personalize the platform's services.
The user and visitor of the website www.ludmilafaria.com.br acknowledges and accepts that a navigation data collection system may be used through the use of cookies.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a given ad is shown to you.
For more information about Google AdSense, see the official Google AdSense Privacy FAQs.
We use advertisements to offset the costs of operating this website and provide funding for future development. The behavioral advertising cookies used by this site are designed to ensure we provide you with the most relevant ads possible by anonymously tracking your interests and presenting similar things that may be of interest to you.

Several partners advertise on our behalf, and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and, where applicable, allow our affiliate partners to provide any incentive they may provide you for making a purchase.

Consent

By accessing the website www.ludmilafaria.com.br and providing personal information on the platform, the user consents to this Privacy Policy.
By registering, the user acknowledges their rights to access, update, and request the removal of their personal data and guarantees the accuracy of the information provided.

The user has the right to withdraw their consent at any time. To do so, they must contact us via email at ______, expressly stating their desire.

User Commitment

The user agrees to make appropriate use of the content and information that Ludmila Faria offers on the website, including, but not limited to:

• A) Not engage in activities that are illegal or contrary to good faith or public order;
• B) Not disseminate propaganda or content of a racist, xenophobic nature, any type of illegal pornography, or in support of terrorism or violation of human rights;
• C) Not cause damage to the physical (hardware) or logical (software) systems of Ludmila Faria, its suppliers, or third parties, or to introduce or disseminate computer viruses or any other hardware or software systems capable of causing the aforementioned damage.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, due to regulatory updates, so we recommend that you periodically review this section.
Changes and clarifications will take effect immediately upon their publication on the platform.
We will not reduce your rights under this Privacy Policy without your explicit consent. Registered users will be notified when changes are made. By using the service or providing personal information after any changes, you and your visitor signify your agreement to the new rules.
In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners to ensure the continuity of the service.